Australian time & attendance specialists since 1964
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Since 1964

Six decades keeping Australian workplaces on time

Reset has been in the business of recording when people start and finish since 1964. The technology has changed completely — from mechanical time recording to facial recognition — and the job has not changed at all: an honest record of hours worked, and a payroll that can be defended.

The story

From mechanical time recording to facial recognition

Four eras, one business. Each one replaced the last because it recorded time more honestly than the last, not because it was newer.

  1. 1964

    Parking meters and bundy clocks

    The company starts in the business of measuring and charging for time — POM parking meters on the street, and mechanical time recording on factory walls with Cincinnati Time equipment. Bundy clocks: the paper-card machines that stamped a worker in and out, and the ancestor of everything that followed.

  2. 1987

    Computerised time and attendance

    The clock stops being the whole system and becomes the front end of one. Punches go into software, pay rules are applied automatically, and the timesheet reconciliation that used to eat a payroll officer's week starts to disappear. Reset has supplied computerised time and attendance in Australia continuously since.

  3. Biometrics

    Hand geometry and fingerprint clocks

    Cards solved the arithmetic but not the honesty problem — a card can be handed to a workmate. Hand scanners and fingerprint terminals tied the punch to the person, and made buddy punching a thing that used to happen.

  4. Now

    Facial recognition

    Contactless verification in under a second, which turned out to matter most in the places where hands are wet, gloved, floured or cold — food processing, cold rooms, workshops, healthcare. The SY940 brought it to Australian workplaces; the SY-910 is what we install today.

How we work

What sixty years actually buys you

We are a Melbourne business supplying hundreds of Australian and New Zealand workplaces — small operations through to large multi-site enterprises. We sell the hardware, we license the software, we install it, and we answer the phone afterwards. It is the same people at each stage, which is the entire point.

What that means in practice

  • We keep what works. A clock that still runs is a clock worth keeping. We quote for what needs changing, not for a rip-and-replace.
  • We take on other people's systems. Vendors wind down and dealers disappear. We support installations we did not supply, including recovering configurations nobody documented.
  • We know the old equipment because we sold it. Hand scanners, swipe terminals and early facial clocks are still on the coverage list — see supported legacy clocks.
  • We watch the first pay run with you, so the first file out the door is clean rather than an education.
  • Support is Australian — a free-call Australian number, a technician who can open your system, 9 to 5 weekdays AEST.

We work with hardware from leading international manufacturers and pair it with the attendance software we have supported for decades — chosen because it handles Australian award complexity, not because it was easiest to resell.

Where to next

The short version

What we sell

Clocks, attendance software and the support that keeps both running.

See the products

Who runs it

Food processing, transport, retail, manufacturing, print and health.

Customer stories

Already a customer

Reset SOS, current versions, Reset Care plans and coverage.

Support & Reset Care

Sixty years of other people's clocks.

Whatever you're running — ours or somebody else's — tell us what it is and we'll tell you where you stand. Need it sorted now? Call 1800 623 301.