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Customer stories

What Australian workplaces do with a Reset system

Food processing, transport, retail, manufacturing and print — the same problem in different clothes: hours that had to be trusted, and a payroll that had to be right. Here is what customers said, and what the rollouts actually involved.

In their words

What customers have said

Published with the customer's written permission, in their own words.

Nerang Park Poultry came across to Reset after our previous service provider went into liquidation. Reset made more progress in the one week, than they did in the 9 months – much appreciated
Nerang Park PoultryPoultry sales · Queensland
Yumi's uses Face Clock in some areas to support accurate clocking and attendance records, and Synergy terminals in others to track labour across different cost centres. It all feeds into the one system, giving us a reliable view of time and attendance across the business. Reset implemented the solution more than a decade ago and has been a trusted partner ever since.
Rachel WilsonHead of People & Culture, Yumi's Quality Foods
Tuff Trailers run Genesis Pro for job costing across the workshop. Our crew clocks on and off through an SY-910 facial recognition clock at the start and end of the day, labour moves between cost centres on tablets through WebClock as the work moves, and a live status board on a workshop monitor shows where every job stands — all in the one system.
Denis Di PasqualeManaging Director, Tuff Trailers

Quotes are reproduced as the customer wrote them, including their own phrasing.

Case notes

What a long-running system looks like

Short accounts of installations Reset has run, published with each customer's permission.

Tibaldi

Smallgoods · Two sites

Tibaldi has run TA100 across two sites since at least 2015, with Reset supporting the system throughout.

A decade-plus of the same system doing the same job is its own kind of proof: the rules were set up once, and the pay run has been coming out of them ever since.

Every logo and every customer name on this page is published with that customer's written permission.

Same problem, different site?

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