Time and attendance for retail and hospitality
Margins are managed store by store, and wages are the line you can move. But when every site keeps its own hours its own way, the wage number arrives too late and nobody quite trusts it.
Multi-site rosters reconciled in spreadsheets
Supermarket, newsagency, restaurant, fashion store or twenty of them: variable staffing for peaks and quiet periods, award rates, casual staff, weekend and public holiday trading, and often minimal supervision on the floor.
Each of those is manageable alone. Together, across sites, they produce the same result every time — a spreadsheet per store, a manager filling in hours from memory on Sunday night, and a head office that cannot compare one site with another because no two sites recorded the same thing.
What we do about it
- Every store's punches in one system. One set of records, one report, and site-by-site comparison that means something.
- The award applied identically at every site. Weekend loadings, public holidays, evening rates and casual rules calculated the same way in every store — not interpreted locally.
- Face verification at the door. High casual turnover and shared back rooms are where buddy punching lives. A face can't be handed over with the keys.
- Store manager approval, head office visibility. The manager signs off their own team's exceptions; head office sees the whole chain without ringing anyone.
- Fast onboarding and offboarding. Casual turnover means enrolment has to take a minute, and removing someone has to be immediate.
- Clean payroll export. One file for the whole chain, in your payroll's format.
What it looks like across a chain
A terminal in the back room of each store, one attendance system behind them, and the same pay rules everywhere. New site opens, terminal goes on the wall, staff enrol in an afternoon. National retail and hospitality chains have rolled out exactly this way with us — see the customer stories.