Australian time & attendance specialists since 1964
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Discontinued — supported, but no longer repairable. Manufacturer parts for this model are no longer available. We keep the system running — software support, configuration and your attendance history — and when a unit finally fails we plan the replacement with you and migrate the data across: SY-910.
Facial recognition terminal · Legacy

SY940 time clock — supported by Reset

The SY940 brought facial recognition to Australian workplaces before the SY-910 replaced it — despite the higher model number, the SY940 came first. Badge, PIN and face at the door, contactless, with no card to lend and nothing to touch.

  • Software support, enrolment help and template management while the unit keeps running
  • Best-effort hardware assistance — but manufacturer parts are no longer available
  • Polling and configuration recovery on inherited systems
  • A planned move to the SY-910, with employees and history migrated across
Tell us what you're running or call Reset Care on 1800 033 853
SY940 facial recognition time clock — numeric keypad, colour display, dual-camera face panel and card-tap zone
The unit

What the SY940 did, and still does

Employees enrol once, then clock on by looking at the camera. A badge or a PIN can be used as a fallback or as a second factor where a site wants the extra certainty. What the terminal keeps is a mathematical template of the face's geometry — not a photograph — and it cannot be turned back into an image of anyone.

SY940 units did real work in hard places. A Victorian food processor moved their staff onto them after more than ten years on swipe cards and hand scanners, with the terminals sealed into electrically rated enclosures behind clear covers so they would survive refrigerated wash-down areas. A national fashion chain and a multi-site print business ran them too.

Where the 940 sits in the line: Reset's face clocks ran 805, then 810, then the 920, then the 940, and today the SY-910. All of the earlier models are supported under the same legacy policy — software and configuration help while they run, and a planned replacement with your data carried across when one fails.

They are ageing now, and the SY-910 verifies faster with a longer supported life ahead of it. That is a reason to plan a replacement, not a reason to rip out a terminal that is still doing its job.

What we still do

  • Keep the software side healthy — polling, pay rules and payroll exports
  • Re-enrol staff and recover configurations nobody documented
  • Look at a failed unit and tell you honestly whether anything can be done
  • Plan the move to an SY-910 — same software, same rules — and migrate employees and history

Manufacturer parts for the SY940 are no longer available, so a failed unit is a replacement rather than a repair — and the SY-910 takes its place directly.

SY940 slowing down?

Tell us how many units, how many staff and which software is behind them. We'll quote a staged move to the SY-910 rather than a rip-and-replace.